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Complaints Handling (Governors)

Outline

This session will explore the issue of school complaints

Description

This will include:
  • What are the governing body's responsibilities?
  • What should a complaints procedure include and what does publishing it mean?
  • How much information should governors have about complaints?
  • What is the role of the headteacher and what is the role of the governors?
  • What are complaints hearings and how should they be conducted?
  • What are the potential outcomes of a complaint and what avenues are available for appeals?

03 Dec 2019 09:30 - 12:00

(requires login)
Warrington Training Hub
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Date and Time

03 Dec 2019 09:30 - 12:00

Venue

St Werburgh's Development Centre Boswell Avenue Warrington WA4 6DQ

Trainer

Ruth Agnew
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