We have had a number of updates to the online portal over the past few months. So to make it easier for our customers we have updated our step by step guidelines for processes and created an easy to access resource page to view them all in one place.
All step by step guidelines can now by accessed by logging into the system and clicking on: Resources (at the top of the page) > Step by Step Guidelines.
You will find guidelines on all the popular processes such as; how to purchase SLA’s and Services, how to make, amend and cancel Training bookings, how to run off finance reports and details on how to update your profile settings and alerts.
If you think it would be useful for us to add any additional guidelines to the resource page then please email the details to Stephen McNulty: firstname.lastname@example.org